UBC CWL Outage - Feb 22, 2023

Our sincere apologies for any inconvenience this morning. After checking with UBC IT, our team has been notified there was a server outage with UBC's own CWL authentication system (not RISe itself).

We have checked with UBC IT and have confirmed with them the issue is resolved - we have linked the below link for UBC IT's outage bulletin on this issue. 

https://status.it.ubc.ca/incidents/2nxjvpcwtjsn?u=2pk3qbcqjqz2

Please restart your browser if you have not been able to login still, and try relogging into RISe. Once again, we apologize for the inconvenience this morning, and thank you for your understanding and patience!

If you have any other RISe technical questions, please send us an email at risesupport@ors.ubc.ca!


RISe team



UBC Crest The official logo of the University of British Columbia. Urgent Message An exclamation mark in a speech bubble. Caret An arrowhead indicating direction. Arrow An arrow indicating direction. Arrow in Circle An arrow indicating direction. Arrow in Circle An arrow indicating direction. Bluesky The logo for the Bluesky social media service. Time A clock. Chats Two speech clouds. Facebook The logo for the Facebook social media service. Home A house in silhouette. Information The letter 'i' in a circle. Instagram The logo for the Instagram social media service. External Link An arrow entering a square. Linkedin The logo for the LinkedIn social media service. Location Pin A map location pin. Mail An envelope. Menu Three horizontal lines indicating a menu. Minus A minus sign. Telephone An antique telephone. Play A media play button. Plus A plus symbol indicating more or the ability to add. Search A magnifying glass. Settings A single gear. Speech Bubble A speech bubble. Star An outline of a star. Twitter The logo for the Twitter social media service. User A silhouette of a person. Youtube The logo for the YouTube video sharing service.