Are you wondering what browser to use when accessing the RISe system? 

Find out which browsers are compatible with RISe under Browser Support Information below.

Supported Platforms & Browsers:

Microsoft Windows XP, Vista, 7, 8, Server 2008 R2, and Server 2012

Internet Explorer version 6:

As SSL v3 encryption has been disabled on RISe and ExR to mitigate a security vulnerability, the TLS 1 protocol must be enabled in order to login to either system. As an added safety precaution, we encourage users to disable SSL v2 and SSL v3 if they are not needed.
Click here for instructions on how to do this.

Internet Explorer: versions 7, 8*,9 and 10

*When using Internet Explorer 8, there are times when Compatibility View mode may give better or worse results. Our recommendation is to use IE9 or IE10

Firefox: Latest version

Chrome**: Latest version

**If you install a theme in Chrome, vertical scrollbars might disappear in pop-up windows.

Apple Mac OS X 10.6, 10.7 and 10.8

  • Safari: version 5 or 6
  • Firefox: Latest version
  • Chrome: Latest version

Unsupported Browsers:

Microsoft Windows

  • Internet Explorer version 11
  • Safari
  • Opera

Apple Mac OS X

  • Internet Explorer

Apple Mac OS X 10.9

  • Internet Explorer
  • Safari versions 6.1 & 7

Research and Information Systems (RISe)

Donald Rix Building, 2389 Health Sciences Mall
Vancouver, BC Canada V6T 1Z3
E-mail risesupport@ors.ubc.ca

UBC Crest The official logo of the University of British Columbia. Urgent Message An exclamation mark in a speech bubble. Caret An arrowhead indicating direction. Arrow An arrow indicating direction. Arrow in Circle An arrow indicating direction. Arrow in Circle An arrow indicating direction. Time A clock. Chats Two speech clouds. Facebook The logo for the Facebook social media service. Home A house in silhouette. Information The letter 'i' in a circle. Instagram The logo for the Instagram social media service. External Link An arrow entering a square. Linkedin The logo for the LinkedIn social media service. Location Pin A map location pin. Mail An envelope. Menu Three horizontal lines indicating a menu. Minus A minus sign. Telephone An antique telephone. Play A media play button. Plus A plus symbol indicating more or the ability to add. Search A magnifying glass. Settings A single gear. Speech Bubble A speech bubble. Star An outline of a star. Twitter The logo for the Twitter social media service. User A silhouette of a person. Youtube The logo for the YouTube video sharing service.