Changes to GMAIL and YAHOO email notifications

February 8, 2024

Starting February 2024, Gmail and Yahoo email services have implemented stricter requirements for email senders aimed at enhancing email security and reducing malicious activity. This update will affect RISe application’s ability to successfully deliver notifications to users who have Gmail or Yahoo email addresses associated with their accounts, as well as any forwarding rules redirecting emails to Gmail or Yahoo accounts. Consequently, our system notifications including reminders, certificates and invoices may either be rejected or marked as spam.

In light of these developments, we strongly advise all UBC faculty, staff and student to utilize UBC email addresses, and encourage users external to our organization to use their respective institution's email accounts whenever possible

If Users still have their GMAIL or YAHOO Mail listed as their emails on their RISe profile, please update your emails as you will no longer be able to receive consistent emails from UBC RISe. To change your email on your RISe profile:

  1. Log into RISe

  2. Click on your profile/name at the top right

  3. Click on Details on the left 

  4. Update your email to a non gmail/yahoo email

  5. Click OK/Save

Thank you for your attention to this matter. Should you have any questions or concerns, please don't hesitate to reach out to us at

  • Do not include in VPRI Aggregated News

UBC Crest The official logo of the University of British Columbia. Urgent Message An exclamation mark in a speech bubble. Caret An arrowhead indicating direction. Arrow An arrow indicating direction. Arrow in Circle An arrow indicating direction. Arrow in Circle An arrow indicating direction. Time A clock. Chats Two speech clouds. Facebook The logo for the Facebook social media service. Home A house in silhouette. Information The letter 'i' in a circle. Instagram The logo for the Instagram social media service. External Link An arrow entering a square. Linkedin The logo for the LinkedIn social media service. Location Pin A map location pin. Mail An envelope. Menu Three horizontal lines indicating a menu. Minus A minus sign. Telephone An antique telephone. Play A media play button. Plus A plus symbol indicating more or the ability to add. Search A magnifying glass. Settings A single gear. Speech Bubble A speech bubble. Star An outline of a star. Twitter The logo for the Twitter social media service. User A silhouette of a person. Youtube The logo for the YouTube video sharing service.